Your carpet is among the most expensive investment you will make for your home. It is an important part of the interior and among the first things that attract someone’s attention when they enter your home. To make a decent impression as well as to keep your home free from any dirt and allergens, you need to keep your carpet clean.
For this, we often seek help from professional carpet cleaning services. But the problem is we often get afraid of asking a few common questions to our professional carpet cleaning service provider which results in suffering afterward.
So, here are a few questions that you should ask your professional carpet cleaning service provider before hiring one.
14-Must Ask Questions About Professional Carpet Cleaning Service
Here are 14-must ask questions that you must ask your professional carpet cleaning service provider before hiring any. We also have provided answers to these questions below. At Accel carpet cleaning we often get questions like these and thus, we are providing possible answers to these queries for customers’ convenience.
1. What Carpet Cleaning Solution Do You Use?
The foremost question you should ask your professional carpet cleaning service provider is the chemical solution they use on your carpets to make them look as good and fresh as a new one.
Many professional carpet cleaning services use extremely harsh chemicals, brighteners, and detergents to clean carpet that sometimes strips off its shielding coating or often leaves a sticky remainder behind.
Furthermore, these harsh chemicals can be damaging. But with Accel carpet cleaners you rest assured as they use organic compounds to provide you a safe and healthy service.
2. Are Your Company Insured?
The next question you should ask is whether the company is insured or not. If the company is not insured then it is better to stay away from that company.
However, Accel carpet cleaning service providers are insured. So, whenever an accident occurs at work, the customer’s product and Accel carpet cleaners get the required coverage.
3. Can I Have Referrals?
Always ask for referrals before hiring any professional carpet cleaning service provider out there. At Accel carpet cleaning we always offer referrals.
The referrals help customers understand a company better. It helps them to understand how the company works, whether they fulfill their customer’s needs or not. How they treat their clients and also other vital information regarding their work.
4. Do Your company Offer a Guarantee?
Ask for guarantees. A guarantee from a professional carpet cleaning service provider means if your carpet is not clean properly or if you find a spot or stain just after the servicers leave your place you can claim a revisit. This means the company will come back and do the needful without extra charges.
At Accel carpet cleaning company, we offer such a guarantee to our customers. So, you can call our customers service for help and we will reach out to you as soon as possible.
5. How long does the carpet cleaning procedure take?
This is an important question you must ask your service provider. At Accel carpet cleaning service, we generally take around 2 to 3 hours to complete our task of carpet cleaning.
Many professional carpet cleaning services need a whole day which is truly a headache because you will have to waste a whole weekend for the job getting done.
6. How long will my carpet take to dry completely?
You need to ask this because if anyone starts using the carpet before it is completely dried then they may ruin the carpet’s fabrics. So, ask your servicer how long does it take to dry the carpet completely.
Generally, the drying time depends on the method used for carpet cleaning. The dry encapsulation carpet cleaning dries quickly as compared to hot water extraction. Overall, it can take somewhere from 8 to 24 hours for your carpet to dry completely.
7. Will the carpet stains return after my carpet dries?
When you ask this question then our professional carpet cleaning service tries to provide an honest judgment of the stain even before starting the cleaning procedure and will use the finest stain removal technique ever possible to get rid of that stain.
We do the whole thing in our control to remove the stain as well as ensure it doesn’t come back. Also, in case necessary, our team of workers will come back and retreat the stain to help you in every way possible.
8. Do you move furniture before and after cleaning?
Ask your professional career cleaning services whether they remove your furniture before and after cleaning your carpet. Or is it you who will be responsible for the job?
At Accel, we confirm whether we can remove your furniture or not before giving you an estimation.
9. Will the estimated price be the final one?
Just like any other company, Accel too provides an estimation. Generally, the estimated price is the final price.
However, a few companies increase their price after work but it is not the case with Accel. No matter what, ask this question before hiring a professional carpet cleaning service.
10. Are the cleaning method and solutions safe for kids and pets?
Ask this question to make sure the company does not use any harsh method or chemical that may harm your kids or pets. At Accel, we ensure to use chemical-free solutions to provide a safe and healthy service to our clients.
11. How often does the carpet need cleaning?
Ask your servicer how often your carpet needs cleaning. Knowing this will you extend your carpet’s lifespan.
12. Can you work around my busy schedule?
Ask your servicer whether they can manage to work around your busy schedule or not. At Accel, we understand what our client needs and we offer services as per their timetable.
13. Will your carpet cleaning affect my carpet’s warranty?
This is one of the most important questions you must ask your servicer. if your servicer uses harsh chemicals and damages your carpet then your carpet company won’t entertain your claim. So, make sure your servicer doesn’t use harsh methods or chemicals that can void your carpet’s warranty.
14. Do you have a license?
Last, but not least. Ask your servicer if they have a license to perform the task or not. If the company does not have a license then do not hire them.
FINAL WORDS
Asking these above-mentioned questions will help you understand your servicer as well as this will also help you to get the best services possible. So, ask questions before hiring a carpet cleaning company.